Your ColdFusion Website may yield errors related to SSL and the Java Environment, typically returning a 500 – internal server error or re-routing clients to the logon page. They won’t be able to make purchases or transactions. If your ColdFusion Website has an E-Commerce component, or accepts payments via Merchant Accounts, Gateways, or credit card processing engines such as Authorize.net then you might already be looking for a fix.
This happens because the certificate issuing authority is not registered in the security keystore in the JVM that ColdFusion is running on top of. The problem can be solved by troubleshooting the SSL certificate for the Website or running Service. A ColdFusion programmer with administrative rights on the server can work on the SSL certificate into your ColdFusion Environment and help let your transactions / payments go through again.
How do I know I need help?
- I have ColdFusion and my customers can’t buy my products
- We are getting a ColdFusion 500 internal server error
- I am trying to buy something and I am being re-routed to logon
- I can’t make a transaction or a purchase on a ColdFusion Server
- I am having an SSL error related to Authorize.net